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Shipping Restrictions


  • We cannot ship to P.O. Boxes.
  • Shipments to Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands may incur additional fees.

 

Shipment Processing & Cutoff Times


Shipment processing times are subject to product availability, lead time, branch hours, and other conditions. In-stock items typically ship the same day if placed during business hours. Orders placed outside of branch hours typically ship the next business day.

 

Aviall strives to meet same day shipping times referenced in the shopping cart. Please note, the times provided are estimates only. Aviall does not guarantee same day shipping for orders placed within the cut off window. Shipping cutoff times are not available for all warehouses. Where available, cut off times displayed are localized to the selected warehouse’s time zone.

 

  • Standard Cutoff Time: 3:00 PM
  • Hazardous and 8130-3 Cutoff Time: 2:00 PM

 

Shipping & Handling Charges


Handling charges are calculated at time of shipment.

 

Shipment Confirmation & Order Tracking


Order confirmations are sent immediately after placing an order on Aviall.com. Shipping Notifications are sent when your order has processed for shipping. Tracking numbers are typically active within 24 hours. Tracking numbers and order status are accessible in your Order History.

 

Free Shipping


From time to time, Aviall.com offers free ground shipping on qualifying orders within the contiguous United States, Australia, New Zealand & Canada. This free ground shipping offer is subject to the following restrictions and may change at any time.

 

United States Australia New Zealand Canada
Free Shipping Threshold 350.00 USD

500.00 AUD

350.00 USD

500.00 NZD

350.00 USD

500.00 CAD/USD
DG Included? Yes - See Restrictions Below No No Yes - See Restrictions Below
Excluded Product Lines See List Below See List Below See List Below See List Below
Eligible Carriers FedEx & UPS Ground - FREE! TNT Road Express - FREE! NZ Courier - FREE! Loomis Ground - FREE!

 

Excluded products are indicated by the icon. Orders containing an excluded product will be invoiced for freight or billed freight to your freight account.

 

Excluded Product Lines: BendixKing, GE Aviation, GE Engines, Pratt & Whitney, Triumph Actuation Systems, Rolls-Royce Engines & Marketplace items.

 

Hazardous Product Restrictions: Free Freight offer excludes surcharges and handling fees resulting from hazmat shipments. Any hazardous material surcharges and handling fees will be invoiced or charged to your freight account.

 

Other Restrictions: Free Freight offer excludes charges resulting from COD, overweight (>150lbs), oversized packages, or extended delivery fees. Other exclusions apply – please contact your customer support agent for more information.

 

Saturday Delivery


Saturday Delivery available in Checkout with the follow restrictions:

 

  • Saturday delivery only available within contiguous United States.
  • Only available for US FedEx 2 Day, US FedEx First Overnight & US FedEx Priority Overnight.
  • Saturday delivery for US FedEx 2 Day only available on Thursdays.
  • Saturday delivery for US FedEx First Overnight & US FedEx Priority Overnight only available on Fridays.
  • Order must be submitted before cut-off times stated in Checkout.
  • Cut-off time based on your selected ship-from location.
  • Saturday delivery only available for in-stock items.
  • Additional fees apply.

 

Returns Policy


Our Return & Exchange Policy provides detailed information about options and procedures for returning your order.

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